Sunday, December 1, 2013

Calphalon Contemporary Nonstick 10-Piece Cookware Set



Do NOT Hesitate to Buy These
All reviews I have read here which are negative come without warrant. Seriously, read the directions before you use your cookware, no matter which brand you buy. Any non-stick cookware will tell you NOT to put it in the dishwasher. Dishwashers destroy non-stick coating, not to mention your warranty! The directions will tell you this. READ!

Now for review...

Cooking:
Heat a little hotter than my last set and will need to get used to it. However, at the same time it seems like boiling water takes a little longer. I am still trying to get the hang of them. Transferring straight to the oven is indispensable. I was never able to previously cook by sautéing, then transferring directly to oven for a few minutes. This is the only way to cook! Honestly, I always watched the pros cook in this fashion and let me tell you, now I know why! This set can withstand up to 450 F temps.

Cleaning:
I went from Circulon to Calphalon Contemporary. Night and...

Well-made, functional, fabulous-looking set
If you like quality, non-stick pans, and you like looking at your food while it cooks, then this is the perfect set for you.

There was some commentary on there being a paint/plastic-like substance under the glass covers--that was the case in the original version of these pans. I am not sure what it was exactly, but Calphalon noticed and addressed the issue. Any set that you order now has properly-made glass covers. In addition to that, if you ordered any of these pots and pans before Calphalon made that change, just notify their customer service people and they will send you replacement lids with no questions asked. I have great respect for a company that addresses its mistakes as quickly as it can through fabulous service.

As to putting these pans in the dishwasher--do NOT do it! Calphalon makes no claims that these pots and pans can go safely in the dishwasher, as, they are lined with _Teflon_. Just as you should use nylon utensils instead of scraping away the Teflon with...

Customer Service is Excellent!
I have purchased several individual pieces of the Calphalon Contemporary series. Out of the 8 pieces, that I have purchased individually, I have had two that had the "paint" defect on the lid. Both times I called Calphalon customer service first thing in the morning at about 8:00AM EST. Both times I waited less than 5 minutes to speak with a representative. Both times they simply took my name and address and asked me which lid I needed. Both times they immediately sent me a replacement lid which did not have the defect. Both times they did not require me to send anything back. Both times it required no effort on my part except to verbally tell them that the lid was defective.
I totally commend their customer service and will continue buy Calphalon products. It seems that some of you must be living on some other planet or something. I can not figure out why you seem to be having so many problems.

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